Customers Overcharged by Out of Date Offers

The BBC has investigated and reported that Tesco customers were charged for out of date offers in 66% of stores they visited1. Promotions were advertised…

Read more

Sticky Brand versus In-store Messages

The retail market is extremely competitive not only for retailers but brands as well. According to Marketing Week the answer to success for brands is…

Read more

The future of retail in emerging markets

The shape of retail is changing and nowhere is this more apparent and rapid than in emerging markets. Parts of Asia and South America have witnessed colossal…

Read more

The internet of things: coming to a store near you?

The pace of change in retail is rapid with modern day shoppers demanding what they want, when they want it from wherever they want it. …

Read more

Amazon opening stores

Nearly a third of shoppers polled by Live & Breathe want Amazon to start opening physical shops. So how should retailers with physical stores respond?…

Read more

Amazon and showrooming

Amazon is becoming the source of product information used before shoppers actually buy in stores. The much talked about showrooming threat that most shoppers would go…

Read more

Omnichannel – bringing it alive in-store

A new white paper has just been published that helps retailers create an Omnichannel environment in their stores. Most major retailers have already started to…

Read more

Reasons to buy at the shelf edge

Why do lots of shoppers walk out of electrical and electronics stores without buying anything and what can you do about it? Most of us…

Read more

Optimisation

With a No1 objective of raising profits without selling more items it’s not surprising that most retailers are investing in ways to help them optimise pricing. Software to manage markdowns,…

Read more

Multichannel Retailing – where next?

Multichannel retailing has transformed the retail landscape and will continue to do so.  New technologies and increasing customer power has led to retailers’ business success being shaped by…

Read more