Which brand lost their No 1 slot after 46 years?

According to which? magazine Fairy Liquid has held the number one slot in their washing up liquid category since 1985. Quite an achievement – but they…

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Why should I buy this one?

A recent report from McKinsey called The value proposition in multichannel retailing pointed out that retailers can carefully craft product assortments in ways that influence…

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Which retailers really get “local”?

Many retailers claim to be thinking and acting in a more local way. Aside from sourcing products locally here are a few examples of “local” that…

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Service or self service?

The least enjoyable part of most shopping experiences is queuing to pay. Once customers have made their selections they want to get out of the store as…

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The winner of the best revenue per sq metre is … Apple

According to a report recently published by retail analysis firm RetailSales Apple’s stores generate five to ten times as much revenue as upscale clothing stores, nearly seven…

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Let’s go down to HMV and play a game together

Any Retailer who customers perceive as just providing shelf space for product have a big problem in today’s market place. The way to fight back…

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