Why do customers hate offers?

Why do customers hate offers?

51% of customers chose a product they thought was on offer but wasn’t. This finding was the result of a…

Read more

94% of grocery sales come from in-store customers

94% of grocery sales come from in-store customers

I’ve just read in RetailWeek that according to IGD the online grocery market is set to double in value to…

Read more

Is buying on-line really quicker?

Is buying on-line really quicker?

According to a survey in the Guardian british shoppers waste an average of five days a year waiting at home…

Read more

To own brand or not to own brand, that is the question?

To own brand or not to own brand, that is the question?

An increasing number of retailers including M&S, Halfords, Tesco and B&Q are putting much more focus on own brand products.  The…

Read more

How many customers will “like” Walmart?

How many customers will “like” Walmart?

Walmart have just announced that they are going to have a Facebook page for every one of their stores in…

Read more

A very simple way to get customers into your store

A very simple way to get customers into your store

Here is another innovative way to get customers into your stores with a very specific offer that is not open…

Read more

Mobile at the Summit

Mobile at the Summit

On 27 September I joined over 100 retailers at The Retail Bulletin Mobile Summit in London. Definitely a worthwhile trip.…

Read more

Send messages to customers in your store

Send messages to customers in your store

Many retailers would like to be able to directly communicate with customers in their store with offers, new products or…

Read more

I disagree with Tony

I disagree with Tony

Tony Stockil, chief executive of Javelin Group speaking at the World Retail Congress said he believes that recessionary effects, increased…

Read more

Welcome to the LOVE retail blog

Welcome to the LOVE retail blog

Malcolm Wicks Pierhouse Marketing Director This blog captures ideas, opinions and comments of people who simply LOVE and care about…

Read more