Which retailers really get “local”?

Which retailers really get “local”?

Many retailers claim to be thinking and acting in a more local way. Aside from sourcing products locally here are…

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Service or self service?

Service or self service?

The least enjoyable part of most shopping experiences is queuing to pay. Once customers have made their selections they want to…

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The winner of the best revenue per sq metre is … Apple

The winner of the best revenue per sq metre is … Apple

According to a report recently published by retail analysis firm RetailSales Apple’s stores generate five to ten times as much revenue…

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Let’s go down to HMV and play a game together

Let’s go down to HMV and play a game together

Any Retailer who customers perceive as just providing shelf space for product have a big problem in today’s market place.…

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Does spending money on point of sale drive sales?

Does spending money on point of sale drive sales?

In RetailWeek on 24 June, 2011  the question was asked: In the current economic climate does spending money on point…

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Notes from RetailWeek conference March 2011

Notes from RetailWeek conference March 2011

Here’s my summary of the event and what CEO’s of major retailer talked about Top 10 overall themes: Mobiles –…

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