Mobile at the Summit

Mobile at the Summit

On 27 September I joined over 100 retailers at The Retail Bulletin Mobile Summit in London. Definitely a worthwhile trip.…

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Send messages to customers in your store

Send messages to customers in your store

Many retailers would like to be able to directly communicate with customers in their store with offers, new products or…

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I disagree with Tony

I disagree with Tony

Tony Stockil, chief executive of Javelin Group speaking at the World Retail Congress said he believes that recessionary effects, increased…

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Welcome to the LOVE retail blog

Welcome to the LOVE retail blog

Malcolm Wicks Pierhouse Marketing Director This blog captures ideas, opinions and comments of people who simply LOVE and care about…

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Value

Value

Mary Portas said retail is all about Experience, product and service. Difficult to argue with but in todays retail environment…

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Which brand lost their No 1 slot after 46 years?

Which brand lost their No 1 slot after 46 years?

According to which? magazine Fairy Liquid has held the number one slot in their washing up liquid category since 1985. Quite…

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Why should I buy this one?

Why should I buy this one?

A recent report from McKinsey called The value proposition in multichannel retailing pointed out that retailers can carefully craft product…

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Which retailers really get “local”?

Which retailers really get “local”?

Many retailers claim to be thinking and acting in a more local way. Aside from sourcing products locally here are…

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Service or self service?

Service or self service?

The least enjoyable part of most shopping experiences is queuing to pay. Once customers have made their selections they want to…

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The winner of the best revenue per sq metre is … Apple

The winner of the best revenue per sq metre is … Apple

According to a report recently published by retail analysis firm RetailSales Apple’s stores generate five to ten times as much revenue…

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