Disruption in Retail: Top 10 ways to connect with your customers’ in-store

Disruption in Retail: Top 10 ways to connect with your customers’ in-store

The retail world has been permanently disrupted and power has passed to the hands of the modern day shopper.  Today’s…

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What does the CMA report on misleading pricing mean to your business?

What does the CMA report on misleading pricing mean to your business?

It’s good to read that the Competition and Markets Authority (CMA) only found a low number of misleading pricing and…

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The internet of things: coming to a store near you?

The internet of things: coming to a store near you?

The pace of change in retail is rapid with modern day shoppers demanding what they want, when they want it…

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Will the new Princess deliver Royal Retail sales?

Will the new Princess deliver Royal Retail sales?

M&S prepare for a slice of the action with their limited edition commemorative biscuit tins Will the new Princess deliver…

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Less promotions but better promotions

Less promotions but better promotions

A large number of retailers have realised that having too many promotions has been harmful to their business and their…

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The #1question at the shelf edge

The #1question at the shelf edge

We talk to a lot of retailers about the power of communicating with customers in various ways at the shelf edge. These…

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How to use craft beers to get shoppers into your stores

How to use craft beers to get shoppers into your stores

Shoppers want products in stores that are local, different and rarely seen elsewhere. These types of products draw shoppers in…

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Capitalising on grab and go

Capitalising on grab and go

Growing numbers of retailers are strengthening their focus on Grab and Go by implementing new concepts and ranges for shoppers. …

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Shoppers don’t care about price

Shoppers don’t care about price

With a difficult economy it’s easy to assume that customers only care about price.  They don’t.  In fact if shoppers…

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Shoppers do not make “logical” buying decisions

Shoppers do not make “logical” buying decisions

According to a Which? survey 51% of customers chose a product they thought was on offer but actually wasn’t on…

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